Help Centre
Frequently Asked
Questions
Everything you need to know about ReadMyLove, how it works, what you can ask, privacy, and how to get help
How it works
-
1
Sign up free
Email and password. Your first consultation is free, no card required.
-
2
Share your details & your question
Your date, time, and place of birth, plus your partner’s for a compatibility reading. We compute your Bazi (八字) and Chinese Horoscope in seconds with deterministic accuracy.
-
3
Get guidance & a next step
1,100 to 1,400 words of master-quality interpretation, written with the depth of Bazi and Chinese Horoscope expertise and the care of a relationship coach with decades of experience.
What is ReadMyLove?
ReadMyLove is an AI-powered platform that generates detailed, personalised relationship consultations, read from your Bazi (八字) and the Chinese Horoscope, from the birth details you share. In minutes you receive the kind of layered insight that would traditionally take a long session with a specialist practitioner.
How does it work?
You share your birth details and whatever is on your heart. Your Bazi (八字) and Chinese Horoscope are computed from them, and you get back warm, practical guidance written for your situation, including one clear, respectful next step you can actually try.
What are the consultations based on?
Every consultation is read from two ancient Chinese methods, Bazi (八字) and the Chinese Horoscope, computed from your birth date, time, and place. They reveal how you love and how you match the person who matters, whether a spouse, partner, child, ex, or parent, so the guidance fits your real situation.
How accurate are the consultations?
Your Bazi (八字) and Chinese Horoscope are computed precisely from your birth details, so the reading reflects you and the person you love with real accuracy. Even so, think of it as a mirror, not a verdict: it helps you see your patterns and decide your next step, and a healthy relationship is still something you and your partner build together. It is intended for reflection and is not a substitute for professional medical, legal, financial, or psychological advice.
Does it cost anything?
Your first consultation is free. After that each consultation uses tokens, paid top-ups are not switched on yet, and we’ll tell you clearly before anything is charged.
What payment methods can I use?
Nothing is payable during early access. When paid plans do arrive we will support BCA Virtual Account and QRIS, and we will tell you clearly and well in advance.
Can I get a refund?
Not right now. Paid top-ups are not yet enabled, so nothing can be charged and no refund can arise. We’ll tell you clearly and well in advance before that changes.
Is my birth data kept private?
Yes. Your data is used only to compute and generate your consultations, is stored securely, and is never sold. See our Privacy Policy for full details.
What languages are supported?
Consultations are available in English, Bahasa Indonesia, and 10+ other languages, and automatically match the language you select.
How do I get help or report a problem?
Tap Report a problem in Settings, message us on Instagram, or use the contact details below. We are happy to help with consultations, your account, or anything else.